Privacy Policy

WNYReply collects only the information needed to respond to business inquiries, demonstrate the service, and operate customer accounts.

Information we collect

We may collect your name, business name, email address, phone number, service area, inquiry volume, and details you choose to submit. If you text our demo number, your carrier and messaging provider may also process message and device information.

How we use it

We use submitted information to respond to your request, evaluate whether WNYReply fits your business, provide and improve the service, prevent misuse, and meet legal obligations. We do not sell personal information.

Service providers

We may use hosting, form-processing, messaging, analytics, and automation providers to operate WNYReply. They process information only as needed to provide those services.

Retention and security

We retain information only as long as reasonably needed for the purposes above. We use reasonable safeguards, but no internet or messaging system is completely secure.

Your choices

You may ask us to correct or delete information you submitted. You can opt out of promotional messages at any time. Reply STOP to automated text messages where supported.

Contact

Questions or privacy requests can be sent to bzucker4@gmail.com.